Tam Huynh

Field of Expertise:

Sales

Marketing

Operations

Customer Service

Tam Huynh serves as the Head of Care Operations at Gojek Vietnam, boasting over a decade of experience in operations, sales, marketing and customer service. His career spans notable positions at both Gojek and DHL, where he has excelled in managing extensive operations and enhancing customer satisfaction.

In his current role, Tam oversees a wide range of responsibilities, including Customer Care, Driver Care, Merchant Care, Content Listing, KYC, Onboarding, QA, and Security Operations. His efforts are vital in ensuring high levels of satisfaction and support for internal and external stakeholders.

Tam's academic background includes a Bachelor of Commerce in Entrepreneurship from RMIT.